Answers to Common Waste Management Questions

Yes. We provide emergency debris and waste collection services after hurricanes, tropical storms, and other natural disaster events. These services may follow modified routes and timing due to county restrictions and safety conditions. Please monitor our announcements for real-time updates.

Service may be delayed on federally recognized holidays. In most cases, collection will occur one day later than normal. Holiday adjustments are always posted in advance on our website and sent via email/text to customers who opt into service alerts.

In addition to residential waste pickup, we offer recycling services, yard debris collection, bulk item disposal (with prior scheduling), and emergency storm debris removal. Services may vary by area, so please contact us to confirm availability.

Yes. Large items such as furniture, appliances, or bulky yard debris require advance scheduling so we can allocate proper equipment. Contact us before placing large items at the curb.

If your bin was placed curbside on time and still missed, notify us within 24 hours and we will arrange a follow-up visit. If the bin was placed late, collection will occur on your next scheduled day.

Absolutely. We provide additional trash or recycling bins upon request. Damaged bins can also be repaired or replaced depending on condition.

Simply contact our customer support team. Changes may take 1–2 billing cycles depending on your location and route capacity.